Privacy Policy

Who are we?

Monument Wills and Estate Planning is registered in England and Wales (company number 08201072). The registered address is Northgate Business Centre, 38-40 Northgate, Newark on Trent, Nottinghamshire, NG24 1EZ.

What personal information do we collect?

Information is collected when you:

• Contact us via website or email
• Request service information
• Engage with us on social media
• Use our services

Types of data collected include:

• Name and contact details (email, phone, address)
• Query or request information
• Website usage data (IP address, browser type, pages visited)

How do we use your personal information?

Your data is used to:

• Respond to queries and requests
• Provide service information
• Improve our website and services
• Send marketing communications (if you have opted-in)

Who do we share your personal information with?

Information may be shared with:

• Employees and contractors providing services
• Third-party service providers (hosting, email)
• Law enforcement or regulatory bodies when legally required

Cookies

We use cookies and similar tracking technologies to improve your experience and understand how our service is used.

What cookies do we use?

• Essential cookies: Required for the website to function (e.g., session management). These cannot be disabled and do not require consent.
• Analytics cookies (Google Analytics): Help us understand how visitors use our site. These are only set if you accept cookies.
  • _ga — Distinguishes users (expires after 2 years)
  • _gid — Distinguishes users (expires after 24 hours)
  • _ga_[ID] — Maintains session state (expires after 2 years)

Managing your cookie preferences

You can accept or reject analytics cookies when you first visit our site. You can also change your preference at any time by visiting our Cookie Settings page.

Rejecting analytics cookies will not affect your ability to use our will writing service. All core functionality remains available.

Third-party cookies

Google Analytics is provided by Google LLC. For information about how Google processes data, please see Google's Privacy Policy.

How do we protect your personal information?

Technical and organizational security measures are implemented to protect against unauthorized processing, accidental loss, destruction, or damage.

Your rights

You have the right to:

• Request access to your personal information
• Request corrections to your information
• Request erasure of your information
• Object to or restrict processing of your information
• Request data transfer to another organization

Contact

For questions about this privacy policy or your personal data, please contact us at: info@monumentwills.co.uk

Changes to this policy

This policy may be updated periodically. Any changes will be posted on this page.